Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders quickly and safely.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Standard Shipping: 3–7 business days.

  • Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) to monitor your shipment.

Delays

While we aim to deliver orders on time, unexpected delays caused by weather, holidays, customs, or courier issues may occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are happy to assist you.