Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders quickly and safely.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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Standard Shipping: 3–7 business days.
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Delivery times may vary depending on your location and courier service.
Shipping Charges
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Shipping charges are calculated at checkout based on your location and order size.
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We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if available) to monitor your shipment.
Delays
While we aim to deliver orders on time, unexpected delays caused by weather, holidays, customs, or courier issues may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team. We are happy to assist you.