Refund & Return Policy

Last updated: August 1, 2026

At BoxyDeal, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

Items can be returned within 7 days of delivery.
Products must be unused, unopened, and in their original packaging.
Due to hygiene reasons, opened cosmetics, skincare, and fragrance products cannot be returned unless they are defective or damaged.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping charges are non-refundable.

Damaged or Defective Items

If you received a damaged or defective product, please contact us within 48 hours of delivery at support@boxydeal.shop with your order number and photos of the item.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@boxydeal.shop.

How to Initiate a Return

Email us at support@boxydeal.shop with your order number and reason for return.
We will provide you with return instructions.
Ship the item back to us using a trackable shipping method.

Contact Us

For any questions about our return policy, please reach out to us at support@boxydeal.shop.